Privacy Policy for Paddy McDonnell

The event organiser, Paddy McDonnell, has the legal responsibility to tell ticket buyers and event attendees how their personal information will be collected and used. You can find their Privacy Policy below or contact them to request it.

1. Introduction:
   1. Phoenix STS is committed to protecting the privacy of our customers who purchase training courses online. This privacy policy outlines our practices concerning collecting, using, and protecting personal data obtained through our online ticketing platform.
2. Scope:
   1. This policy applies only to data collected through our online ticket-purchasing system for training courses provided by Phoenix STS. It does not cover data collected offline or via other channels.
3. Data Collection:
   1. We collect personal data necessary to process your ticket purchase and facilitate your participation in the training. This may include:
      1. Personal Identification Information: Name, contact details (email, phone number), and address.
      2. Payment Information: Credit/debit card details or other payment method details are processed through a secure third-party payment gateway.
      3. Course Preferences: Information about the courses you choose to enrol in.
4. Use of Data:
   1. The personal data collected is used for the following purposes:
      1. Transaction Processing: To complete and manage your online ticket purchases.
      2. Course Administration: To administer and manage your participation in the course, including sending necessary course materials and information.
      3. Customer Support: To provide customer service related to your ticket purchase, including answering your questions and managing requests.
      4. Compliance and Safety: Ensuring compliance with legal obligations, resolving disputes, and enforcing our agreements.
5. Data Storage and Security:
   1. Security Measures: We employ appropriate technical and organizational security measures to protect your data from unauthorized access, alteration, or destruction.
   2. Data Storage: Personal data is stored on secure servers within the European Union, ensuring compliance with relevant data protection laws.
6. Sharing of Personal Data:
   1. Service Providers: We may share your data with third-party service providers who perform services on our behalf, such as payment processing and data hosting. Strict confidentiality and data protection terms bind these providers.
   2. Legal Requirements: We may disclose your data if required by law or to protect the rights, property, or safety of Phoenix STS, our customers, or others.
7. Data Retention:
   1. We retain personal data for as long as necessary to fulfil the purposes outlined in this policy unless a more extended retention period is required or permitted by law. Typically, we retain your personal data for six years after your last interaction.
8. Your Rights
   1. You have certain rights regarding your personal data, including:
      1. Access: You can request access to the personal data we hold about you.
      2. Correction: You can request that we correct any inaccurate or incomplete data.
      3. Deletion: You can ask us to delete your personal data, subject to legal restrictions.
      4. Objection: You can object to processing your personal data in certain circumstances.
9. Changes to this Policy
   1. We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.
10. Contact Us
    1. If you have any questions or concerns about this privacy policy or our handling of your personal data, don't hesitate to get in touch with us at:
       1. Email: [email protected]
       2. Phone: 043 3349611
       3. Address: Unit 11 Leader House, Leader Park, Dublin Road, Longford. Co. Longford. N39 T6P0.